John works in such an IT department. One of his main duties there is to ensure that the Office 365 environment is up and running, delivering peak performance 24/7/365. This also includes their Skype for Business installations.
His boss just told him that an important Skype conference is scheduled for later today. Members of the board will be agreeing the final terms of a multi-million-dollar deal between the New York office and a client in Hong Kong. Not surprisingly, everyone needs to know this call will go off without a hitch.
For organizations around the world, the ability to communicate via Skype is fundamental to their operations. This does not only include such critical board meetings where strategies at the highest level are discussed and decided. There are also teams that need to share information on a regular basis. Not to think of HR, which needs to conduct interviews.