It could be that the flash plugin is not installed for the firefox webbrowser on the appliance level.

In order to install it, please perform the following steps

yum install /tmp/flash-player-npapi-32.0.0.465-release.x86_64.rpm

click "y" to approve the installation


  • after the installation. please copy the mms.cfg file (Download mms.cfg) to /etc/adobe (create the folder in case it doesn't exist)

make sure that the mms.cfg has https://localhost:443 in place