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If host name resolution via DNS is not possible, please follow these steps:
- Stop ConnectionsExpert by entering the following command:
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ce down |
- Reconfigure the IP address and host name
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- in the /opt/panagenda/appdata/ce/config file as follows:
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#will be used in combination with the PANAGENDA_CONNECTIONS_IP property to define a hosts file mapping for the connections environment PANAGENDA_CONNECTIONS_HOST_NAME=<hotname<hostname-of-your-connections-environment> #will be used in combination with the PANAGENDA_CONNECTIONS_HOST_NAME property to define a hosts file mapping for the connections environment PANAGENDA_CONNECTIONS_IP=<ip-address-of-your-connections-environment> |
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Please be aware that the PANAGENDA_CONNECTIONS_HOST_NAME needs to match your ConnectionsExpert license! |
- Afterwards, run the following command to update the Docker containers:
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ce start |
Possible Cause: Firewall Issues
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You can test whether the firewall blocks the port by entering http://connections.server.local/ (http) or https://connections.server.local/ (https) into the ports by trying to access your Connections environment using the local Firefox browser of the virtual appliance..
Wrong Credentials
Error Message:
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Wrong credentials. |
- Check passwordRecheck the password of the configured user
- Check Bridgehead the Security Roles of the Bridgehead Application and make sure the configured user has the needed roles, see Bridgehead Installation.
Bridgehead Issues
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HTTP Error 404 or 500 (/bridgehead)
Please recheck WebSphere HTTP server configuration, see Bridgehead Installation.
Bridgehead WebSphere Error 500
Map Bridgehead to IBM HTTP Serverthe installation steps related to the Application- and Web-Server mapping as well as the Web-Server Plugin propagation,
/bridgehead is accessible but displays
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an error
Please recheck the installation steps related to the configuration of the adminclient.props file as well as Shared Library mapping, see Bridgehead Installation.
Please contact panagenda support and provide the logs of the related Application-Server (SystemOut.log) if those steps do not fix the issue.