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  • Wait 2-3 minutes
  • Start C:\Program Files\panagenda\TrueDEM Manager\TrueDEM Manager.exe
    • This will trigger the pull request and installs the Agent again
    • Whenever done, you you will a splashscreen for seconds (will be closed automatically)
    • You can follow the process in the corresponding Log file: %localappdata%\panagenda\TrueDEM Manager\Logs
  • Wait for ~20min and check the TrueDEM Portal if new data is visibile now


Manager is installed but Agent Installation is failing

For that scenario you pretty much see an error code 0x80D03002  in the TrueDEM Manager Logs. This Error code indicates that the download mode  is causing the issue.

Best practice is to keep the default value for DODownloadMode  to 1 . See reference: https://learn.microsoft.com/en-us/windows/deployment/do/waas-delivery-optimization-reference#download-mode

Please adjust the regkey/group policy: HKEY_LOCAL_MACHINE\SOFTWARE\POLICIES\MICROSOFT\WINDOWS\DeliveryOptimization