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- open your Analyze database
- to secure that the following check will give you an correct result, it´s necessary to have all documents audited.
1 - open the the view "by State & UplKey" in the Users category
2 - open the "Updated since last audit-" section in this view
3 - select all non audited documents in this section
4 - press the "Audit Selected" button and wait until the process is finished, the section "Updated since last audit-" should escape when the process is finished. - if after all documents are have been audited navigate to the view section "Administration" and open the view "Licensing details
- beside of various information about licenses you will find the button "count number of unique monitored users"
- if this button is pressed, it will count all unique users in your system and show you the result in an popup like this.
caution: the count can take a little moment, depends on the number of documents in your analyze database
Please When asked to provide the usercount during an audit by panagenda, please send a screenshot of that popup to support@panagenda.com.
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