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Bridgehead Application Unreachable

Error Message:

Error!

Bridgehead Application unreachable. Please verify that the URL is correct


Possible Cause: DNS Entry Missing

In certain cases, it may happen that the IBM Connections host name can not be resolved. As a result, ConnectionsExpert can not communicate with the Bridgehead.

If host name resolution via DNS is not possible, the IP address and host name can be configured in the /opt/panagenda/appdata/ce/config file as follows:

#will be used in combination with the PANAGENDA_CONNECTIONS_IP property to define a hosts file mapping for the connections environment 
PANAGENDA_CONNECTIONS_HOST_NAME=<hotname-of-your-connections-environment>

#will be used in combination with the PANAGENDA_CONNECTIONS_HOST_NAME property to define a hosts file mapping for the connections environment
PANAGENDA_CONNECTIONS_IP=<ip-address-of-your-connections-environment>

Please be aware that the PANAGENDA_CONNECTIONS_HOST_NAME needs to match your ConnectionsExpert license!


Afterwards, run the following command to update the Docker containers:

ce start

Possible Cause: Firewall Issues

In certain cases, it