This dashboard provides a comprehensive overview of the selected managed network and serves as an initial point for further analysis.
Currently, its primary focus is on Teams calling elements, however, additional features will be incorporated over time.

Benefits of using the Page ?

• Determine the extent of Teams Calling issues on the network.
• Identify the most affected media type (A/V/VBSS).
• Check for the implementation of best practices such as TCP usage or non-standard audio ports.
• Get instant access to all calls made on the network during the chosen timeframe.

What

It is important to note that call counts are based on established thresholds.

Audio Jitter > 30ms
Audio Rtt > 200ms
Audio Loss Rate > 5%
Video Rtt > 200ms
Video Loss Rate> 5%
VBSS Loss Rate> 5%
Memory > 90%
Cpu > 90%
Wi-Fi Signal < 70%

Three key aspects to consider:

• Aggregated Figures from the selected time range
• Time range will be capped at 14d maximmum
• Numbers are counted as "User Calls"

Components on Page

KPIs

The KPI Grid gives an overview at a glance.
Tiles appear in grey for general information, blue if there are no issues, and orange when a user call matches a problem type.

Timelines

There are three timelines in a sequence to quickly identify patterns.

• • • The first one depicts the number of user calls* per hour. 
    • The second one maps the individual findings (insights/issues) on the timeline.
    • The third timeline shows the number of user calls where a media category (Audio/ Video / VBSS)  was flagged as impacted as a stacked barchart

Different Perspectives (Group by)

This section provides three different groupings based on the Numbers from above

• • • By Teams Version
    • By Device Type
    • By Operationg System

Grid of Calls

This grid displays call records made by individual users on the network, presenting key information for each entry. Selecting a row redirects to the Call Debug Page, where details about the Call can be accessed.

*With "User Call" we mean the unqiue combination of a user in a call. This means that if there is a single call with 4 users the number of user calls is 4. If a user leaves a call, and later returns into the still ongoing call, that is seen as 1 user call.