You are just a few clicks away from using OfficeExpert EPM. Please make sure to follow the instructions below.
In order to initiate the on-boarding process for your company, we require the following data from you:
Please send this information to email@example.com.
Before using OfficeExpert EPM, you must add three Azure AD applications and give admin consent.
The first application required is Windows Agent. To add it, please click the following URL:
Tick the "Consent on behalf of your organization" checkbox to give admin consent:
This application retrieves call record data from your tenant using the official Call Records API.
To add this second application, please access the following URL:
The following dialog is displayed:
Click on Accept to add the EPM Call and Health Agent to your Azure.
This application is required to allow your admins access to the panagenda EPM Portal.
As soon as the panagenda internal provisioning process is complete, we will send you an email with the URL to your unique OfficeExpert EPM Portal.
With a global administrator account, accept the request below "on behalf of your organization" by ticking the corresponding checkbox:
The EPM Portal application will appear as Enterprise App in your tenant. You can adjust the user accesses accordingly in your Azure portal, see EPM Portal - Restrict Access for further details.
Note: if you try to access the Portal App as a normal user the first time (instead of a global admin) you likely get the following message:
This message is displayed due to security restrictions you have in place in your Azure tenant, in which users are not allowed to register any applications.
While the SaaS on-boarding process is in progress, you can already begin rolling out the OfficeExpert EPM client in your organization. To do so, proceed as follows:
The download link to the panagenda OfficeExpert EPM Client will be directly send to you by our team.
Please make sure the Windows Agent Azure AD App is available and installed (Step 2 from above) before you install and deploy the EPM Client to all devices!
What are the names of the processes running on the computers after the installation?
b) OfficeExpert EPM startup app
Optional: Start the client application in case you don't have any SSO in place
|If you use SSO, the application will log you in immediately. If not, you will see a login dialog in which you need to log in manually. Once you are logged in, you will see the homepage of the client application. The client has now been registered and you can close the application.|
Now, everything is ready to proactively monitor and analyze your end points with OfficeExpert EPM. For further information, please have a look at the EPM articles in the panagenda knowledge base.