Table of Contents

Access an Appliance Using Different Tools in panagenda iDNA Applications

Summary: In this video, COO Henning Kunz will show you three tools/use cases to open an iDNA Applications appliance:

1. You need to open up a terminal session using PUTTY. With PUTTY, you can either access the machine via the host name or its IP address. You can also save the configuration and give it a name for future use.
2. You need to transfer files from and to the appliance, we recommend using WinSCP. With it, you can transfer your files via its GUI: your local files are displayed on the left, while the files on the appliance are displayed on the right side. You can simply transfer the files from one side to another by drag and drop.

3. You need to access the appliance's GUI, e.g. to add an additional disk or tweak the logical volumes on the appliance. To to this, you can either use realvnc, tightvnc or ultravnc. You will then open display port one, which will be translated into port 5901. This is the port we requested as a requirement to install the appliance.
   

   Run only one instance of the VNC server at a time.

   For more detailed instructions, please watch the video.

Open a Support Ticket for panagenda iDNA Applications

In this video, COO Henning Kunz will show you three simple steps to open a support ticket for panagenda iDNA Applications.

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Change Your Passwords in panagenda iDNA Applications

In this video panagenda COO Henning Kunz shows you how to change several default passwords for specific accounts in iDNA Applications appliances.

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Reinstate the Session Data Collection in panagenda iDNA Applications

In this video, COO Henning Kunz will show you how to get a session up and running after you’ve had a collection pause in iDNA Applications.

Summary 2DO