OfficeExpert Dashboard

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Network is at the top because it is the most critical element through out the user experience journey.  It provides aggregated views for Wifi and Wired Networks. The tooltip information provides all relevant details about the network connection such as if the user is using an authenticated network. Network Events shows Bssid changes, when users change hotspots. This is going to be expanded even further in the near future with more network related change events.

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Device

The Device category shows the perspective from the hardware itself. For instance: "Are my local resources exceeeding certain levels (cpu utilization, memory utilization) and therefore do they impact my experience?". Device events are shown for all one  update/remove/added events on software applications

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As CPU and Memory can fluctuate greatly throughout the selected time frames, we show the minimal CPU percentage for the time frame as well as the percentage based on the 90th percentile. This ensures extreme outlyers don't cause unnecessary alerts

Teams Calls

The last category is Teams Calls. It is a timeline view showing you which Teams calls the user participated in. There are 2 child items. Microsoft and Advanced.

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