OfficeExpert Dashboard

Error rendering macro 'rw-search'

null

Versions Compared

Old Version 39

changes.mady.by.user stefan fried [panagenda]

Saved on

compared with

New Version 40

changes.mady.by.user panagenda Expert

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

2024

Week 44

Type

Description

Fix

ISP Overview: An issue was corrected with the Average RTT in all Countries calculation.  

Fix

Corrected an issue that could cause the  Overall Trend of Tenant RTT to have a memory failure 


Week 43

Type

Description

New

User Experience page - User Insights - Timeline: We've added the used network adapter in the Description field

Improvement

User Experience page - User Insights - Timeline: Removed obsolete lines and updated the tooltips 

Fix

User Experience page - User Insights - Timeline: Corrected an issue where users using an VPN while on an unmanaged network were unintentionally marked as using a managed network

Improvement

User Experience page - User Insights - Timeline: Corrected the tooltip for the base line for Device metrics to only show scores. Sublines for CPU and Memory also got updated to show the calculated score, the minimal value meassured in the timeframe and the 90th percentile value of meassurements. This to ensure outliers won't color the result too much.

Improvement

User Experience page - User Insights - Timeline: Teams Calls represented on the timeline now follow the join/leave time of the user, not the start/end time of the call.

New

User Experience page - User Insights - Timeline: For Teams calls we now show 3 distinct lines:
  • User Summary: Shows calculated quality across the call for the user based on Microsoft CQD data enhanced with TrueDEM proporietary calculations
  • Attendees Summary: Shows calculated quality across the call for other attendees in the call based on Microsoft CQD data enhanced with TrueDEM proporietary calculations
  • Real-time Details: Shows call quality per selected interval for the user during the call based on OfficeExpert TrueDEM data

The worst quality experience from either the User summary or Real-time Details is rolled up to the summary line which also shows when consecutive issues occur (based on real time data).

Fix

User Details: The obsolete event timeline and Connectivity Journey graphs were removed from the User Details page as these have been fully replaced by the enhanced Event Timeline (first tab) and Connectivity Journey (second tab) on the User Experience page. 

Retired

The following pages have been retired:

  • Factors Negatively Influencing Teams Calls
  • Wifi Quality During Calls

...