Page History
Value of this Page:
Poor Wi-Fi signal quality is a foundational fundamental issue, and acceptable Wi-Fi quality is standards are well documented.
The first table provides a report identifying users who are making Microsoft Teams calls from Wi-Fi networks that have been documented as below acceptable standards for real-time communications (example: RSSI of -67dB or better).
It correlates uniquely Microsoft Teams Call It uniquely correlates Microsoft Teams call data with Wi-Fi Network network information.It is an
This easy-to-read lists that list can be used by support desks can use to prioritize remediation efforts. So customers can be proactive and , enabling customers to proactively take preventive measures before the quality of future Microsoft Teams call quality calls is degraded by poor Wirelesswireless connections. >>> If a user is always on a poor wifi, then likely the next call experience will be poor as well
Identified networks (poor score) require remediation before the consistently experiences poor Wi-Fi quality, it is likely that subsequent call experiences will also be affected. Identified networks with poor scores require remediation before any vendor (in this case, Microsoft) would engage in any further troubleshooting.
--> w/o a doubt the network is , as such networks fall below any vendors acceptable markerperformance markers.
The information is simple:
Over the past x several days, User X took 108 calls from a Wi-Fi network that neither Microsoft nor is not supported by Microsoft or any other vendor would support. It must be remediated.
. This issue needs to be addressed and must be remediated
Grid 1 - Users Using Substandard Wifi Networks for Teams Calls
The first table provides a report identifying users who are making Microsoft Teams calls from Wi-Fi networks that have been documented as below acceptable standards for real-time communications (e.g., RSSI of -67dB or better).
Variables
- Show Users with Scores Below
- Only Scores below this number are considered in the table
- Show Users with more than x Calls
- Only Users with more than x Calls are considered in the table
- Max # of Users to Show
- Only this number of Users (ranked) are shown in the table
- Timeframe selection (right top corner)
Columns:
- Display Name
- Display Name of the user — Click on the name opens the User Experience Page of the user
- UPN
- User Principal Name — Click on the name opens the User Experience Page of the user
- Title
- User Title
- Device Name
- Name of the Computer Device the user is using
- TrueDEM Wifi Score
- Calculated Wifi Score on the Ssid — Click on the name opens Details All calls on Wifi for Selected UsersUser Experience Page of the user
- Calls on SSID
- Number of Calls the User made on this SSID
- SSId
- Name of the SSID the user was using
- % of Calls
- Total calls made by the user during the selected timeframe
- Department
- Name of the Users Department
The second table provides a Pivot table showing Wifi Networks where more than 1 user are connected to networks which are flagged as substandard.
Potentially you should see internal Wifi networks or when people are at conferences where they use the same network.
Grid:
Display name
UPN → redirects to User Experience page