Page History

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Over the past several days, User X took 108 calls from a Wi-Fi network that is not supported by Microsoft or any other vendor. This issue needs to be addressed and must be remediated.

Grid 1 - Users Using Substandard Wifi Networks for Teams Calls

The first table provides a report identifying users who are making Microsoft Teams calls from Wi-Fi networks that have been documented as below acceptable standards for real-time communications (e.g., example: RSSI of -67dB or better).

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• Display Name
  • Display Name of the user — Click on the name opens the User Experience Page of the user
• UPN
  • User Principal Name — Click on the name opens the User Experience Page of the user 
• Title
  • User Title
• Device Name
  • Name of the Computer Device the user is using
• TrueDEM Wifi Score
  • Calculated Wifi Score on the Ssid — Click on the name opens Details All calls on Wifi for Selected UsersUser ExperienceUser Page of the user 
• Calls on SSID
  • Number of Calls the User made on this SSID
• SSId
  • Name of the SSID the user was using
• % of Calls
  • Total calls made by the user during the selected timeframe
• Department
  • Name of the Users Department

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Grid 2 - Shared WiFi Networks with Potential Issues

Grid:

Display name

UPN  → redirects to User Experience page