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2025

Week 2

Type

Description

Improvement

User Experience - Teams Call List: participants of Townhall meetings and Live events with the TrueDEM agent installed will now also show these in their call list. Microsoft only provides call telemetry data on Townhall and Live Events for presenters, organizers and producers, not for participants. With TrueDEM we provide insights for all

and show them on the users call list

participants as well.

Fix

Events Timeline on User Experience: There was a minor issue where the network was not displayed on the events timeline


2024

Week 51

Type

Description

New

Teams Media Analysis: This report provides insights into the Team's media usage of video and screen sharing across departments. 
This analysis aims to enhance your understanding of media usage and improve overall efficiency and user satisfaction. To see more info see here: Teams Media Analysis

ImprovementUser Experience - Teams Call List: From now on, all calls for which CQD or Real Time data is available will be shown immediately. In the past, calls were not shown until CQD data had been received from Microsoft so a complete picture could be formed. As Microsoft CQD data is only avaialble after a call has finished and is often delayed, this meant that calls were not avaialble in the call list until approximately 30 minutes after the call. We've now updated the view to show the call in the list as soon as we have Real time data or CQD data. This means calls are visible as calls are ongoing for monitored devices and available for calls on unmonitored devices after Microsoft CQD data is available. 

Improvement

Call Debug Page: Enhancement to show data regardless of the availability of Microsoft call records

Fix

Substandard Wifi Networks:  An issue has been resolved where the sorting of columns, such as the SSID column, did not function as intended.

Fix

Substandard Wifi Networks:  An issue has been fixed where cells with a zero value appeared empty.

Improvement

Corporate Network Call Quality:  The header is compressed to remove unnecessary white space

Fix

Direct Routing - Caller Country Details: Resolved an issue where a general error appeared on world map visuals when no data was available.

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