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Teams Media Relays are essential for Unified Communication in Microsoft Teams. The Media Relay location is where audio/video traffic is routed through for Teams calls. In general, this should be as close as possible to the users location. Microsoft states it should be in the same region of the first connecting user. Organizations must ensure their network is configured correctly to allow traffic to and from the Teams Media Relays, including setting the appropriate firewall rules to honor this. One crucial aspect is DNS configuration so that local computers resolve the correct region for the Media Relay.
As we know, it is not guaranteed that the correct Media Relay will always be used. Customers may use third-party proxy solutions that affect DNS lookup or home users for example might be routed by their VPN or ISP's to a different region. Because of this, it is important to monitor which relays are potentially being used by my end users.
This The TrueDEM Teams Relay Region Analysis report focuses exactly on this topic.
What
This page does not reflect actual Teams Calls. TrueDEM continuously performs checks from each actively TrueDEM monitored computer to see which teams media relay region would be used if a call started now.
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This dashboard can be accessed via Microsoft Teams / > Teams Relay Region Analysis.
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Note: Only Relay locations used for more than 1% of total traffic are included |
Media Relays are both ranked by default by number of measurements but can also easily be ranked by lowest/highest latency and by number of measurements to allow different sortings.clicking any of the Latency columns.
The lowest average latency serves as the benchmark regardless of its frequency of use. The Latency Impact column displays the number of milliseconds added on top of the fastest one. For instance, 3ms indicates that the voice relay location is 3ms slower compared to the fastest one. This is an absolute figure.
The Latency Impact in % column represents the percentage ratio. A rate of 100% means that the relay location is two times slower compared to the fastest one.
Teams Relay Location - Map
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Note: The map shows all ALL locations used in the last 30days. This can differ from what is shown in the tables as there, only relay locations are shown included which represent more than 1% of traffic. |
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The content of this table is identical with the upper one but focuses on a timeframe ranging from more than 30 days to up to 120 days. The purpose of this table is to offer a comparison between the current status and the past. Are we using completely different regions now compared to the past?It allows you to see if the latency for a given relay region is more or less than the previous period and if there was shift in the usage of specific relay regions that could indicate problems with for example DNS and or VPN settings.