Page History
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Type | Description |
Fix | User Details - Connected Network and VPN Adapter Panel: A fix was applied to prevent situations in which where details were not always shown. |
New | Call Quality Debug Level page: TrueDEM now introducing Insights on single Call level. Insight are aggregated indicators of potential issues for adimnistrators administrators to look into. They offer a highlevel overview on the Call debug page of areas to look into with possilibity possibility to drill down to Call Insights page for more details. For more information on the Insights see: Call Insights |
New | Call Quality Debug Level page: The Attendees Timelines section was expanded expanded to hold an overview of the platforms used during the call as well as any platform switches made by users during the call. This gives you insight into what the user was using during that call and what changes on platform level took place. |
Improvement | Call Quality Debug Level page: The Attendees Performance Timelines table now includes time & device (by default hidden) details so to differentiate between devices for users who switch platform/device during the call. |
Improvement | Call Quality Debug Level page: The TrueDEM Agent Enhanced Network Detail table in the Local Networking section was updated to include only the timeframes where the TrueDEM Agent reported data. |
New | TrueDEM Agent Status: A new report was added to this page called "License distribution for Active Users" to show the TrueDEM License distribution for Active Users. This page allows insight into how licenses the organization utilized per month and allows for exporting an overview of licenses used in the previous month for verification purposes. |
Improvement | Teams Media Relay Analysis: The MediaRelay list was updated (backend) to improve reporting. |
Fix | Corporate Network Call Quality Page: in In large environments the affected managed networks sometimes failed to load. This has been addressed and fixed. |
Improvement | Teams Version Report: Improved the way how to detect the Teams Version and two obsolte obsolete columns were removed. The report's timeframe was consolidated on 21 days. |
Improvement | Teams Version Impact Analysis Report: Updated the way in which the analysis is performed for optimalization purposes. |
Improvement | User Details - Teams Version History and CPU Utilization: Updated the way how we perform the analysis for optimalization purposes. |
New | User Experience - User Summary: Added Assigned Microsoft Licenses to tab to give adminstrators a full overview of the M365 licenses the user holds. |
Fix | Microsoft Outage Analysis: Fixed an issue where the Excel download was not always working after the previous update of the underlying Grafana platform. |
Week 12
Type | Description |
Fix | Teams Media Analysis Page: Fixed a problem in the "Teams Media Usage Summary by Department" table where a percentage calculation didn't portray accurate numbers if the total was over 100% |
Fix | Fixed issue with Call Quality Debug Level page failed when several hundred attendees are in a call |
Improvement / New | On the Call Quality Debug Level page we improved the "Local Network Connection based on Microsoft Call Records" table in the Local Network section, and added an additional table to show TrueDEM Agent Enhanced Network Detail. This allows you to compare aggregated Microsoft data and real-time TrueDEM agent data for all attendees in the call in one place. |
New | On the Call Quality Debug Level page we added an additional section called "Attendee Timelines" that depicts a single overview of real time TrueDEM agent data for comparison for all attendees with a TrueDEM agent |
Improvement | Improvement: Various visual improvements were made to the underlying AG Grid technology that is used to render tables. |
Improvement | Obsolete Matomo elements were removed |
Improvement | The underlying Grafana environment was upgraded to the most recent stable version. Minor changes can be expected to the look & feel of Grafana and several technical improvements that will enhance the user experience. |
Improvement | Viva Engage Workload naming has been updated in various locations |
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