Page History
2025:
Week 23
Type | Description |
New | Live Teams Call Status: The report has been extended to now include geographical representations of ongoing calls and call with with issues by the type of issues experienced. Four maps in the top show:
These maps allow for a quick identification of potential hotspot sites and networks as well as give you an indication of wheter a problem is local, regional or global. |
New | User Experience - tab: Connectivity Journey: We added a visual representation of the connectivity journey on the tab to show the geographical routing the of user. This feature replaces the Routing map visible under the admin menu but also allows you to go back in time to see previous connectivity routings. The separate Routing Map report under the [Admin Reports] - [Network Reports] is also updated but will be deprecated in future. |
New | Call Quality Debug Level: The following additional Call Insights have been added to the Call insights:
See the kbase for more details |
Improvement | Microsoft 365 Outage Analysis: The list of Outage reports now also includes the number of affected Users in the list itself. Previously, this number was only visible when opening the report itself. |
Improvement | Live Teams Call Status - Improved loading time and making sure that only managed networks where users are actually authenticated on are shown in the second table Live Teams Call Status - Improved loading time and making sure that only managed networks where users are actually authenticated on are shown in the second table |
Fix | Routing Map report: moved to Legacy folder. |
Week 18
Type | Description |
Fix | User Details - Connected Network and VPN Adapter Panel: A fix was applied to prevent situations in which where details were not always shown. |
New | Call Quality Debug Level page: TrueDEM now introducing Insights on single Call level. Insight are aggregated indicators of potential issues for administrators to look into. They offer a highlevel overview on the Call debug page of areas to look into with possibility to drill down to Call Insights page for more details. For more information on the Insights see: Call Insights |
New | Call Quality Debug Level page: The Attendees Timelines section was expanded to hold an overview of the platforms used during the call as well as any platform switches made by users during the call. This gives you insight into what the user was using during that call and what changes on platform level took place. |
Improvement | Call Quality Debug Level page: The Attendees Performance Timelines table now includes time & device details so to differentiate between devices for users who switch platform/device during the call. |
Improvement | Call Quality Debug Level page: The TrueDEM Agent Enhanced Network Detail table in the Local Networking section was updated to include only the timeframes where the TrueDEM Agent reported data. |
New | TrueDEM Agent Status: A new report was added to this page called "License distribution for Active Users" to show the TrueDEM License distribution for Active Users. This page allows insight into how licenses the organization utilized per month and allows for exporting an overview of licenses used in the previous month for verification purposes. |
Improvement | Teams Media Relay Analysis: The MediaRelay list was updated (backend) to improve reporting. |
Fix | Corporate Network Call Quality Page: In large environments the affected managed networks sometimes failed to load. This has been addressed and fixed. |
Improvement | Teams Version Report: Improved the way how to detect the Teams Version and two obsolete columns were removed. The report's timeframe was consolidated on 21 days. |
Improvement | Teams Version Impact Analysis Report: Updated the way in which the analysis is performed for optimalization purposes. |
Improvement | User Details - Teams Version History and CPU Utilization: Updated the way how we perform the analysis for optimalization purposes. |
New | User Experience - User Summary: Added Assigned Microsoft Licenses to tab to give adminstrators a full overview of the M365 licenses the user holds. |
Fix | Microsoft Outage Analysis: Fixed an issue where the Excel download was not always working after the previous update of the underlying Grafana platform. |
...