OfficeExpert Dashboard

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      • The first one depicts the number of user calls* per hour. 
      • The second one maps the individual findings (insights/issues) on the timeline.
      • The third timeline shows the number of user calls where a media category (Audio/ Video / VBSS)  was flagged as impacted as a stacked barchart

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This grid displays call records made by individual users on the network, presenting key information for each entry. Selecting a row redirects to the Call Debug Page, where details about the Call can be accessed.



  • With "User Call" we mean the unqiue combination of a user in a call. This means that if there is a single call with 4 users the number of user calls is 4. If a user leaves a call, and later returns into the still ongoing call, that is seen as 1 user call.