It is highly recommended to use a company-owned SSL certificate in order to run all features of ApplicationInsights properly!


The SSL certificate and key are stored in the folder /opt/panagenda/appdata/volumes/nginx. If you want to use your own certificate, just put your files certfile.pem and keyfile.key in this folder.

use winscp.exe to establish an ssh session and to copy it into the folder

Note: Both files must not be encrypted (no pass phrase required)!

Please note that you have to keep the filenames!


After completing this step, please reboot the ApplicationInsights virtual appliance after changing the SSL certificate.

What can you do if you have only a PFX file available?

You can extract the required private key and public cert from your PFX file:

Run the following commands on the ApplicationInsights command-line level by using putty.exe in order to extract the private key and save it as a KEY file (after you have copied the pfx file over to the appliance /tmp folder):

openssl pkcs12 -in yourpfxfile.pfx -nocerts -out keyfile.key -nodes


You will be asked to enter the certificate password.


Once this has been done, run the following command to also extract the public cert and save it as a PEM file:

openssl pkcs12 -in yourpfxfile.pfx -nokeys -out certfile.pem -nodes


Finally copy both files (pem and key) in the /opt/panagenda/appdata/volumes/nginx  folder by using the following command

cp certfile.pem /opt/panagenda/appdata/volumes/nginx/certfile.pem
cp keyfile.key /opt/panagenda/appdata/volumes/nginx/keyfile.key


Make sure to reboot the ApplicationInsights virtual appliance