Page History
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- Media Usage Combinations
- Call type/Platform/Media combination
- Total Occurrencess
- Number of User Calls or Occurrences (see above short explanation about User calls)
- Avg. Call Duration
- Average Call Duration for the respective Combination
- Media Usage Combinations
Overall analytics
Platform Distribution in Calls
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Platform : Platform distribution for calls in the past 7 days.
Average Call Duration by Call Type
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Analysis : Analysis of average call duration categorized by call type
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Teams Media Summary by Department
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