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It is important to note that call counts on that page are based on established thresholds.

Code Block
Audio Jitter > 30msAudio Rtt > 200msAudio Loss Rate > 5%Video Rtt > 200msVideo Jitter > 30ms
Audio Rtt > 200ms
Audio Loss Rate > 5%
Video Rtt > 200ms
Video Loss Rate> 5%VBSS5%
VBSS Loss Rate> 5%Memory >5%
Memory 90%Cpu> 90%Wi-Fi Signal < 70%

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Type

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Threshold

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Audio Jitter 

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> 30ms

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Audio Rtt

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 > 200ms

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Audio Loss Rate

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 > 5%

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Video Rtt 

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> 200ms

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Video Loss Rate

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> 5%

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VBSS Loss Rate

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> 5%

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Memory 

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> 90%

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Cpu

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> 90%

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Wi-Fi Signal 

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< 70%

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> 90%
Cpu > 90%
Wi-Fi Signal < 70%


Three key aspects to consider:

• Aggregated Figures from the selected time range
• Time range will be capped at 14d maximmum
• Numbers are counted as "User Calls"

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The KPI Grid gives an overview at a glance.
Tiles appear in grey for general information, blue if there are no issues, and orange when a user call matches a problem type.


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Timelines

There are three timelines in a sequence to quickly identify patterns.

      • The first one depcits depicts the number of users user calls* per hour. 
      • The second one maps the individual findings (insights/issues) on the timeline.
      • The third timeline shows the number of user calls where an a media category (Audio/ Video / VBSS)  was flagged as impacted as a stacked barchart
      • The third one maps  the individual findings (insights/issues) on the timeline.

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Different Perspectives (Group by)

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This grid displays call records made by individual users on the network, presenting key information for each entry. Selecting a row redirects to the Call Debug Page, where detailed user data details about the Call can be accessed.



*With "User Call" we mean the unqiue combination of a user in a call. This means that if there is a single call with 4 users the number of user calls is 4. If a user leaves a call, and later returns into the still ongoing call, that is seen as 1 user call.