The Microsoft Outages report shows you an overview of recent (resolved) incidents that could potentially have impacted your users and that we can correlate to your environment.
The list provides the incident number & description, affected service and features, their start & end dates and the duration of the incident.
Note! This list only shows incidents that have been marked as resolved by Microsoft and can be uniquely linked to a single monitored workload. Ongoing incidents can be viewed on the Microsoft Service Health page.
Incident details
On opening an incident, relevant details will be retrieved about the incident. Including the description, any updates reported by Microsoft during the incident and the affected workloads.
The report also shows you the number of users affected, and the adjusted total users time affected.
Incident impact details export
If more details are needed, you can download a full list of affected users through the "Export affected users to Excel" button. This will create an excel file showing you which users and the time the issue affected them. The export contains a list of affected users with indications of the time affected (time the user was online during the incident), the percentage of measurements that was affected (across the impacted users) and the adjusted time based on this. "Service Down" indicates if the service was fully down or not during the adjusted time affected.