OfficeExpert

OfficeExpert offers unique end-to-end performance analytics for Microsoft Office 365, Exchange, Outlook, OneDrive and Skype for Business.

Real Time Dashboard

OfficeExpert provides a clear overview of the status of your Microsoft environment: Skype for Business, Exchange, OneDrive for Business and Azure – whether Cloud, On-Premises or hybrid. Early detection of anomalies will help you identify problems before they turn into support tickets!

Quality of Service

Evaluate the service quality of your Microsoft services with true end-to-end simulations that are not based on PowerShell scripts. Track developments on a timeline and compare e.g. the measurement data from different locations or different Office 365 cloud tenants.

Performance Benchmarking

Through the intelligent measurement of historical data, OfficeExpert automatically detects critical patterns and deviations. Get notified as soon as the performance of your infrastructure threatens to drop or certain metrics do not meet your standards.

FAQs

On which platforms is OfficeExpert available?

OfficeExpert is a Docker-based VMWare image with expansion components for Microsoft Windows 7/8/10 and Windows Server 2016. Performance Monitoring with OfficeExpert includes Microsoft Outlook, Exchange, OneDrive for Business, Skype for Business and Office 365.

What is the benefit of end-to-end monitoring?

Collecting baseline information from each bot and every location is the first step in a thorough analysis. This provides an overview of what an end user’s current experience looks like, regardless of which client is being used and whether it represents just a snapshot or a longer period.

Can OfficeExpert run simulations against multiple Office365 tenants?

Yes, OfficeExpert end user simulations are multi-tenant capable. This gives you a powerful “simulation grid” in which measurement results from 1-n cloud tenants are displayed. Perfect for system providers! A variety of filter options allow for a customizable display of the measurement data.

What makes panagenda OfficeExpert special?

OfficeExpert’s end-to-end simulations are not only based on Web APIs but also Outlook as well as Skype for Business (Lync) clients, reflecting real user experiences.

As part of its ‘Smart Measurements’, OfficeExpert even delivers results that provide comprehensive insight into a Skype for Business conference simulation. For example, measuring the time it takes for users from different locations to join a conference.

Can OfficeExpert automatically send notifications?

OfficeExpert uses Node-Red as a notification framework (https://nodered.org/). As such it offers countless possibilities when it comes to individual workflows or endpoints. Regardless of where the notification should be sent, you will find the right endpoint for each use case. An e-mail notification workflow is the default in the OfficeExpert UI.

Which authentication types are currently supported for simulations?

Basic Authentication, ADFS, Certificate Based Authentication as well as Modern Authentication.

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