Downloads

Introduction

One of the primary goals of GreenLight is to monitor and validate an IBM Traveler environment continuously. The following article should give you a brief overview in which areas GreenLight can deep dive your Traveler Setup.
You are going to find several ideas how you can leverage the power of GreenLight with the data coming from IBM Traveler where visualization and analysis are two important key areas. 


Where to find Traveler related Data within GreenLight

Traveler Details
Health Grid
Traveler User Activity

Traveler User Simulation

Traveler HTML Simulation for "action=getStatus"

Report
Charting

Alerting

Traveler Details

Whenever you have a Domino Statistic Sensor active for a Traveler Server, you are going to get a'lot of Traveler Details

- Double click on a Traveler Server (Health Grid)

- Click on Traveler Details

- The Statistics category provides you with the following output


  • Performance Basics (CPU / GudSelect): Gives you insight information about the CPU utilization and about "lookups against Traveler's internal databases

  • Mail Server Access ( DCA DB Open): Histogram Information of how much time is spent to open a database on a given Mail Server


  • Device Sync Overview: detailed information coming from the Traveler User Activity Sensor (see below)

  • Device Status and Details: Device and User Information (e.g what device User X is using and what is the sync status)

  • Device Sync Events:  shows you the histogram of successful sync's. In order to see the histogram underneath of the bar-chart, just click on “Click on a column in the chart….”


For the "successful" information we make use of the following statistics

                                                   Traveler.DeviceSync.Time.Histogram.200.000-xxx


  • Prime Sync (PS) shows you the histogram information for the mail DB sync

                                                   e.g. Traveler. PrimeSync.Time.Histogram.200.000-xxx

  •  Messages gives you an overview of how many messages have been sent/received via different types (Active Sync vs. HTTP)
  • Threads and Process will depict you information concerning the different traveler threads
  • Communication by type shows you what type (mail, calendar, …) has shown what kind of activity (add, delete, updated) whereas the Communicate by target shows you the other way around



Health Grid

Depending on how you have configured your Health Grid you can find relevant Traveler Information there as well. For further information please check out the following kbase article.
IMPORTANT:  you can build individual Health Grid Dashboards for each GreenLight User!

http://kbase.panagenda.com/display/GL2KB/IBM+Traveler+-+monitoring+HTTP+threads+vs.+Devices+Total



Traveler User Activity

By using the Traveler User Activity Sensor you get the overview of how many devices have synced/not synced within a certain time period. Having a'lot of devices not synced for more than 2 days indicates clearly that there is an issue from a connectivity perspective.

-Double click on the Traveler Server

-Click on Open Sensor Details

-Click on the Traveler User Activity Sensor

-On the Devices Tab you will find vital information about devices/users/sync state

-On the Statistics Tab all important Stats coming from this sensor are listed (vip user info, users total - pool,...)


Traveler User Simulation

With the following "simple" example you can simulate and monitor an e-mail delivery to an active mobile device

http://kbase.panagenda.com/display/GL2KB/IBM+Traveler+User+Simulation


Traveler HTML Simulation for action=getStatus

With the following End2End Simulation you check if your Traveler environment is accessable/reachable from external.
This single action checks a bunch of things:

  • Traveler Access
  • is Traveler Task active
  • is HTTP task active
  • is the backend Database reachabled
  • is the Mailserver for the authenticated user available



Report

By using GreenLight Reports (scheduled or on-demand) you can make use of three different templates.


They contain relevant information especially whenever you have internal SLA’s in place

Example: Traveler Overview



Charting

By using the powerful charting engine of GreenLight, you can generate whatever chart you want/wish. For instance: Line-charts to cover CPU utilization. Bar-charts to cover different Histograms of IBM Traveler

Find below some Ideas of Charts (if you need detailed information of what parameters i have used for those charts, feel free to let us know)


Examples

Traveler Availability (Domino Server Availability vs. Traveler Availability)



Successful Device Syncs (200) vs. Server busy (503)


CPU Utilization vs. free memory vs. Traveler.Memory.Java.Current


Calendar docs vs. Mail docs TO Device



Histogram of DB queries


Alerting

You can utilize ANY Traveler Statistics for your notifications. To give you just one powerful example, checkout the following kbase article:

http://kbase.panagenda.com/display/GL2KB/Action+Example+-+http.workers+vs.+devices

You can imagine what other Usecases exists (smile)

Conclusion

A'lot of Information can be used for monitoring/analyzing an IBM traveler setup.

Contact Support

Visit panagenda GreenLight on our website!