This is the first page you will see when you enter the OfficeExpert EPM Portal. This is your starting point for information and troubleshooting of Microsoft 365 services.
From the Home page, you can explore the following topics
- The User Search option is a good place to start when your immediate concern is a user with problems
- If you suspect a global issue, such as a sudden influx of tickets about Teams, for example, choose Environment Status for the "big picture."
- The Microsoft 365 Service Health option encapsulates all the news from Microsoft about Microsoft365 services. Check here for the latest alerts if you suspect that an issue is outside of your organization.
- The TrueDEM Agent Status page offers details on the health and status of deploying the OfficeExpert EPM agent as delivered via the TrueDEM Manager. This is especially valuable if you have just begun deploying TrueDEM, to track your progress.
You can return to this page at any time by choosing the OE icon on the far left. (see below)
