Teams Call Records: Treasure Trove or Pandora’s Box?
On-Demand
On-Demand
Are Microsoft Teams call records, provided via the Graph API, an undiscovered treasure trove of data to be used for improving your users Teams call experience or a Pandora’s box that no one should open due to the complexity of the data it contains?
Join us for an exclusive webinar where we dive deep into the journey of Microsoft call telemetry data. From its creation and upload, to processing, and making it available to customers. Discover how data privacy settings and other factors influence the output, and learn about key differences like how guest users and external users are handled in meetings.
Stefan will guide you through the structure of Microsoft call records and provide expert insights on how to interpret this valuable data. Don’t miss this opportunity to enhance your understanding and make the most of your call records data!
What you will take away
- Learn what data is available in the Microsoft call records and how to access it
- Insights into the scope of available call telemetry
- Understanding of the value and limitations of the available data (privacy settings & possible GDPR restrictions)
- Understand how data differs where external & guest users are involved
- Understand the impact of factors like location, policies and settings on the availability of the data
