Office Locations

Austria (Headquarters)

panagenda GmbH
IT Solutions and Services

panagenda GmbH
+43 1 89 012 89

panagenda headquarters

Austria (Headquarters)

panagenda GmbH
IT Solutions and Services

panagenda GmbH
+43 1 89 012 89

panagenda headquarters
DirectorsFlorian Vogler (CEO), Felix Vogler (CFO)
Commercial Register No.FN 293 516 t, HG Wien
VAT-IDATU 633 627 38
Business EntityGesellschaft mit beschränkter Haftung
AddressSonnenfelsgasse 13/9, AT 1010 Vienna, Austria
Memberships in Economic Chamber OrganizationsWKÖ, WKW, FV UBIT
Applicable Legal RegulationsBerufsrecht: Gewerbeordnung:
Supervisory AuthorityMagistratisches Bezirksamt des I. Bezirkes


panagenda GmbH
IT Solutions and Services

panagenda GmbH
+49 6252 67 93 900

panagenda - office germany


panagenda GmbH
IT Solutions and Services

panagenda GmbH
+49 6252 67 93 900

panagenda - office germany
DirectorsFlorian Vogler
Authorized signatoryFelix Vogler
Commercial Register No.Darmstadt HRB 88148
VAT-IDDE 266 62 85 59
Business EntityGesellschaft mit beschränkter Haftung
AddressLahnstrasse 17, DE 64646 Heppenheim

The Netherlands

Trust Factory B.V.
IT Services

Trust Factory B.V.
+31 70 80 80 196

Trust Factory - office the netherlands

The Netherlands

Trust Factory B.V.
IT Services

Trust Factory B.V.
+31 70 80 80 196

Trust Factory - office the netherlands
DirectorFelix Vogler
Commercial Register No.27180436 0000 Den Haag
VAT-IDNL 8087.73.021.B.01
Business EntityBesloten vennootschap met beperkte aansprakelijkheid
AddressStaringstraat 28 H, 1054VR Amsterdam


panagenda Inc.
IT Solutions and Services

panagenda Inc.
+1 617 855 5961

panagenda - office USA


panagenda Inc.
IT Solutions and Services

panagenda Inc.
+1 617 855 5961

panagenda - office USA
Contact PersonTerri Warren
Business EntityIncorporated
Address75 State Street, 1st Floor, Boston, Massachusetts, 02109
panagenda organigramm
Webpräsenz der Allianz für Cyber-Sicherheit
Logo HCL Business Partner
Logo Microsoft Business Partner


Source: Rose & Partner LLP. provided by Disclaimer in English (Updated by panagenda November, 2019)

Limitation of liability for internal content
The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness or accuracy of any of the pages.
Pursuant to section 7, paragraph 1 of the TMG (Telemediengesetz – Tele Media Act by German law), we as service providers are liable for our own content on our pages in accordance with general laws. However, pursuant to sections 8 to 10 of the TMG, we as service providers are not under obligation to monitor external information provided or stored on our website. Once we have become aware of a specific infringement of the law, we will immediately remove the content in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.

Limitation of liability for external links
Our website contains links to websites of third parties (“external links”). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided.

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

At the point in time when the links were placed, no infringements of the law were recognizable to us. As soon as an infringement of the law becomes known to us, we will immediately remove the link in question.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party antivirus software or similar applications.

Your data are processed for the purpose of concluding, maintaining, and completing our contracts regarding provided services. In case of downloading our products, you will provide us with your contact details like name, address, mail and phone number. We will store data no longer than is necessary to fulfill our contractual or legal obligations and to defend liability claims.

The content and works published on this website are governed by the copyright laws of Germany. Any duplication, processing, distribution or any form of utilisation beyond the scope of copyright law shall require the prior written consent of the author or authors in question.

Used photo material is from the following sources:

Data protection
A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g. name, address or e-mail address). If personal data are collected, this only occurs – to the extent possible – with the prior consent of the user of the website. Any forwarding of the data to third parties without the express consent of the user shall not take place.

We would like to expressly point out that the transmission of data via the Internet (e.g. by e-mail) can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.

The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g. by means of spam mail. This legal notice also applies to the following Social Media Channels:

Email Signatures

Confidentiality Notice: This email message, including any attachments, is intended only for the use of the named recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this email in error, please immediately notify the sender by reply email and delete this message and all its attachments from your computer and any other devices that may have stored it.

The information contained in this email and any attachments is confidential and may be subject to legal privilege. It is intended solely for the recipient(s) named above and access to it by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.

panagenda uses state-of-the-art anti-virus and anti-malware cybersecurity software to protect its own data and that of third parties. However, the sender of this email makes no representation or warranty that this email, its contents or attachments are free from viruses, malware, or other defects that could harm your computer or network. The recipient assumes all responsibility for any loss or damage arising from or related to any use of this email or its contents.

This email is subject to the General Data Protection Regulation (GDPR) and applicable US State privacy legislation. Any personal data included in this email, including the recipient’s email address, may be processed in accordance with these regulations. The recipient has the right to access, modify, and delete their personal data by contacting the sender.

Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. The content of this email is not intended to form a binding contract or agreement unless otherwise indicated in writing by a properly authorized representative of the company.

By accepting and opening this email, you agree to be bound by the terms and conditions outlined in this email disclaimer, including but not limited to those relating to confidentiality, viruses, and legal privilege.


(Last Update: February, 2022)

This privacy policy is for this website; and served by panagenda GmbH (Sonnenfelsgasse 13/9, 1010 Vienna, Austria) and governs the privacy of its visitors who choose to use it. It explains how we collect your personal information only to the extent necessary to fulfil a defined purpose related to our tasks and how we comply with the GDPR (General Data Protection Regulation).

Moreover, this policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those information and how your rights under the GDPR is adhered to. We process your personal data because we receive them from you (or one of your employer) in the context of a business relationship or initiation as well as in the context of legitimate interests. For this purpose, we also process data that we legitimately obtain from publicly available sources (e.g. commercial credit agency, commercial register, media).

Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties interact with you and your computer / device in order to serve it to you. Our contact information is provided at the end of this site, if you have any questions.

Use of Cookies

We use cookies on our website. Cookies are small text files that can be used by websites to make the visitor’s experience more efficient.

By default, the browsing experience of our website visitors is not tracked by any analytics tool. You may, though, choose to consent to our processing of any personal data collected during your browsing experience on our website to allow us to produce statistics. In case you have disabled all cookies, the cookie banner will be shown at each visit of our website.

This site uses different types of cookies. Cookies are downloaded by your own browser the first time you visit our website. At next time the same our site is using the same browser, the information stored in it will be sent either to the respective website which set it (named as first party cookie) or to another website to which it belongs (named as third-party cookie).

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Website Visitor Tracking

When you visit our website, the respective server records personal communication data. As our website is one of the most important communications tools to server our customers some of the services offered require the processing of your personal data.

For the purpose of providing you access to our website and to provide you with our services we process following data: Information about your browser type (version and settings like time zone, language), Operating system, IP address, data volume transferred to us, website address which was visited before, log files of visit.

Additional personal details, such as your name, position, address, phone number or e-mail address, is not collected unless you have decided to provide this information to us (e.g. via a contact form). The personal data you provide will be processed only for the purpose to deal with your request. Please be aware of that in case improper use is made of our website, log file data might be forwarded to the competent authorities.

Due to the complexity of data processing, we may have to work with processors. Some of these processors are located outside of the EU. We always ensure to maintain the European level of data protection and security standards. As mentioned, your data might be transferred for marketing purposes to following recipients:

  • Google LLC
  • Facebook Ireland Ltd.
  • LinkedIn Ireland Unlimited Company
  • HubSpot, Inc.
  • Vimeo, Inc.
  • Twitter, Inc.

Our web analytics provided by Google, Inc. (“Google”; 1600 Amphitheatre Parkway Mountain View, CA 94043, USA) is based on the US-EU data security agreement “Privacy Shield”, with a commitment to complying with EU data protection requirements ( Data processing is based on the legal regulations of the § 96 Abs 3 TKG as well as the Art 6 Abs 1 a) (consent) and/or f (legitimate interest) of the GDPR. Our concern in relation to the GDPR (legitimate interest) is the improvement of our offerings and our website. As the privacy of our users is important to us, the user data is pseudonymized. The user data is kept for a period of 26 months.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

IP anonymization is activated on this website, so Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to and shortened by Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

  • Google Analytics:
    This website uses Google Analytics, a web analytics service. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
    You can refuse the use of Google Analytics by clicking on the link below. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at and at Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

  • Google Remarketing:
    In addition, Google Analytics’ remarketing technology is used on this webpage. This allows us to display relevant ads. Ads and products are displayed that relate to users’ interest as established by activity on other websites within the Google Network. For these purposes, a code is used by Google when our website is accessed. Additionally, (re)marketing tags are incorporated into the website. With their help, a cookie is stored on the user’s device. This file records which apps users have visited, which content they are interested in, and which offers have been used. Technical information about the browser and operating system, referring websites, the length of the visit, as well as any additional data about the use of the online products and services are stored. User IP addresses are also recorded. Within the framework of Google Analytics, these IP addresses from within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area are truncated. This means the cookies do not record any personal information or identify you personally.If you would prefer not to receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google by visiting the website:
  • Google Ads:
    Another marketing service we use is the online advertising program, Google Ads. In the case of Google Ads, each customer receives a different conversion cookie. Cookies cannot be used to track customer activity on third party websites. The information collected by the cookie is used to generate conversion statistics for customers who have opted for conversion tracking. For Google Ad customers we see the total number of users who clicked on an ad and were redirected to a page with a conversion tracking tag. However, no information that identifies users personally is available. Google services make use of Google’s Tag Manager. For more information about Google’s use of data for marketing purposes, please see the summary page: If you wish to object to interest-based advertising by Google marketing services, you can do so using the settings and opt-out options provided by Google:

Web beacons

We and all marketing providers we use also embed web beacons in our marketing emails or on our website. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.

Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a “do not display images (in emails)” setting in your email server).

The legal basis to process the information we gather from the use of web beacons is our legitimate interest (Article 6(1)(f) of the General Data Protection Regulation) to analyzing the effectiveness of our email marketing campaigns or for our website.

  • Facebook Pixel:
    We use the Facebook Pixel technology from Facebook, Inc. (1 Hacker Way, Menlo Park, CA 94025, USA) on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website. A cookie may also be stored on your computer for these purposes. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation:
  • LinkedIn Insight Tag:
    We use the LinkedIn Insight Tag which is an analytical function for conversion tracking powered by LinkedIn (LinkedIn Corporation, 1000 W. Maude Ave., Sunnyvale, CA 94085, USA). Conversions are actions a member makes that are valuable to your business. Conversion tracking gathers insights into post-click and view-through conversions of our LinkedIn ad campaigns, giving us the ability to measure the impact and ROI of our ads.The LinkedIn Insight Tag is a lightweight JavaScript code that is placed across our website. This tag drops a cookie on visitors’ web browsers. In certain areas there is a conversion pixel placed at a page to make sure we are able to guarantee the most interesting content to you. LinkedIn is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection:

Contact & Communication With us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your explicit consent permission, we may use your details to send you product/service information through a mailing list system. In order to provide you with targeted information, we also collect and process information in certain forms on our website, such as first and last name, employer (company name) and telephone number.

Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit consent. You can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. You can also send us an email to and we will remove you from our marketing mailing lists.

Furthermore, we measure the performance of our newsletter on whether the newsletter was opened, information on which sections of the newsletter were clicked, as well as information on the technical deliverability.

Email marketing messages may also contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our Inbound Marketing Automation Platform is: HubSpot Inc. (25 First Street, 2nd Floor, Cambridge, MA 02141 USA) and you can read their privacy policy here.

The relationship with this vendor is based on the US-EU data security agreement “Privacy Shield”, committing it to comply with EU data protection requirements. Furthermore, we have concluded a data processing agreement with HubSpot.

In addition, we are using the services of Typeform (Carrer de Bac de Roda, 163, 08018 Barcelona, Spain) and you can find their terms and conditions as well as their privacy policy here.

In order to provide you with  the suitable information and to adapt it to your interests, we also collect and process information such as first and last name, country, language, company name, telephone number and areas of interest or specifically advertised product interest.

Furthermore, we use the services of Vimeo, LLC (555 W 18th St, New York, NY 10011, USA) to provide a high standard of video marketing in case you are watching our film content. Please find their Privacy Policy here.

Social Media Policy & Usage

We use social media to present our work through widely used channels. The ideas and views expressed by our employees on social media are for information purposes only.

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords on social media platforms. We also do not ask for personal details unless you have participated and won in one of our prize draws where we may reach out to you for contact information to organize delivery. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Recruitment Data Privacy Statement

Collection, Processing and Use of Personal Data

In connection with your application for employment panagenda needs to collect, process, and use your Personal Data. Details are described in the “Notice Concerning Collection, Processing and Use of Personal Data”, available below (“Notice”). You understand that panagenda will not be able to process your application without your consent.

Notice Concerning Collection, Processing and Use of Personal Data

In order to participate in the recruitment process, you will be asked to complete and submit a candidate profile where certain personal information about yourself, including a resume or CV, educational qualifications and previous employment related skills and experience will be submitted to panagenda GmbH or an affiliate of panagenda GmbH (together,“panagenda”). This “Notice Concerning Collection, Processing and Use of Personal Data” (“Notice”) informs you how panagenda will collect, process, and use personally identified or identifiable information about you (your “Personal Data”) in connection with your application.

Data Categories and Purpose of Use
The collection, processing and use of your Personal Data may involve the following data categories:

  • Your contact information (e.g.,your name, physical address, email address, phone number).
  • Your CV or resume.
  • Information about the job you applied for (e.g., position, scope of work, work location, salary).
  • Information about your prior work experience and employment (e.g., company, location, department, position,function, entry date, full or part-time, working hours).
  • Information about your professional education and training (e.g., education level, degrees or certificates).
  • Other relevant information required in order to extend an offer of employment to you.

panagenda respects your privacy, and is committed to complying with applicable privacy laws in those jurisdictions where we do business. In keeping with these obligations, panagenda confirms that the collection, processing and use of your Personal Data will take place mainly in electronic form and that your Personal Data will only be used for the purposes of managing your application and recruitment, including related human resources activities. In the event that you become employed by panagenda, your Personal Data will also be used for purposes related to your employment.

Access to Your Personal Data
In order to process your information in connection with a potential employment opportunity or placement, your Personal Data may be shared and accessed by authorized personnel within the panagenda group of companies.  As a result, your Personal Data may be transferred to and/or accessible by affiliates within the panagenda group of companies in countries other than your home country, including countries outside of the European Union/European Economic Area where the level of data protection may not be as high as within the European Union.  Authorized personnel within the panagenda group of companies with access to your Personal Data will act as data controllers.  Please see the list below of the panagenda group of companies.  Magna will ensure that your Personal Data is protected adequately wherever the data is transferred to or accessed by affiliates within the panagenda group of companies and that such affiliates will process your Personal Data in accordance with applicable data protection laws. panagenda personnel authorized to access your Personal Data have been obliged to maintain data secrecy and confidentiality of your Personal Data.  panagenda has implemented appropriate technical, organizational, and physical measures to protect your Personal Data,in particular against accidental, unauthorized or unlawful destruction or loss, alteration and disclosure.

Apart from reasonable business use associated with panagenda’s recruiting process, your Personal Data will be securely maintained and managed in strict confidence, and will not be released to third parties without your written consent, or unless otherwise required by law.

Storage of Personal Data
Your Personal Data will be stored for a period of one year. Notwithstanding the foregoing, your Personal Data maybe stored and used for longer periods (i) as necessary to meet panagenda’s legal obligations under applicable law (in this case, panagenda may have to store your Personal Data even if you withdraw your consent), (ii) as necessary for purposes related to your employment, if you become employed by panagenda or (iii) in case you (subsequently) consent to such longer storage and use.

Your Rights

You may at any time, free of charge, review the Personal Data you provided to pangenda in connection with your application, and change or remove certain information as provided for in the system for the recruiting process. In addition, you may at any time, free of charge, request from panagenda information about your Personal Data stored and the purposes of its use as well as the correction, deletion or blocking of your Personal Data. You may also withdraw any consent to the processing of your Personal Data at any time free of charge. To the extent you request deletion or withdraw consent, panagenda will delete your Personal Data and take necessary measures to ensure your Personal Data will not be used for any purpose, except as necessary to meet panagenda’s legal obligations under applicable law.

This Notice is designed to provide a uniform compliant standard, with the recognition that laws in some jurisdictions may require stricter standards than described in the Notice, in which case your Personal Data will be handled in accordance with any applicable local law.

If you wish to exercise the above rights, or have any questions regarding the processing of your Personal Data by panagenda for the recruiting process, please contact us at the following email address

panagenda group of companies

  • panagenda GmbH, Austria
  • panagenda GmbH, Germany
  • panagenda Inc., USA
  • Trust Factory B.V., The Netherlands

By clicking “Agree”, you certify that you have read and understand the Data Privacy Statement, and consent to the collection, processing (including but not limited to transfers within the panagenda group of companies as data controllers in countries outside of the European Union/European Economic Area), and related use of your Personal Data as described in the Notice for the purposes of administering the recruiting process. You are aware that you have all rights provided in the Notice, including the right to withdraw your consent at any time.

panagenda cares about your privacy. Therefore, if you click “Disagree” we will not be able to process your application.


Responsible Entity

panagenda GmbH, Sonnenfelsgasse 13/9, 1010 Vienna, Austria and its subsidiaries in Germany, The Netherlands and USA. Please find all contact details here.

The purpose of processing personal data depends on the particular product or service being provided and includes: Sales and marketing to businesses, supplying services and products to businesses, operating, developing and improving panagenda services and products, financial processing and management, supplier, vendor and partner relationship management, fraud prevention, security, and protection of panagenda and our customers, compliance with governmental, legislative and regulatory bodies, and customer support and relationship management. Data may be disclosed to third parties for business-related and/or legal purposes.

As such the legal basis for processing personal data is usually Article 6 (1) a, b or c – for example:

  • For our newsletter and downloads on our website the legal basis of processing personal data is Article 6 (1)(a) GDPR.
  • For offers, contractual obligations, invoices, support (customer management and marketing) and exchanging data with third parties, such as business partners, the legal basis is Article 6 (1)(b) GDPR.

For exchanging data with third parties (compliance with legal obligations), such as government bodies, the legal basis is Article 6 (1) c.

Recipients of personal data may be any department or subsidiaries of panagenda (e.g., sales, marketing, finance, legal, development or consulting), as well as where appropriate third parties. Read more about that in our Privacy Policy above. Moreover, to fulfill legal obligations your data will be disclosed where necessary, in particular to tax auditors or consultants, banks, insurance provider, courts and authorities, service providers (eg for travel management, IT/Security firms to obtain technical support). In case the are our data processors we concluded data processing agreements.

Transfer of Data to a third country or international organization

Where necessary data may be transferred to third countries, including to jurisdictions that may not provide the same level of data protection as Austria. Therefore, the cross-border data transfer will only occur in compliance with the GDPR. For example, panagenda uses offerings from companies like HCL, Microsoft, MailChimp and Vimeo. Usage of such services may lead to implicit transfer of data into a third country. The transfer of Personal Data is necessary to provide you with the requested information and/or to perform any requested transaction (contractual performance), we implement appropriate solutions as required by law (e.g. standard contractual clauses, privacy shield in accordance with Article $5 GDPR).  To the extent permitted by law, such submission also constitutes your consent for the data transfer.

Period for which personal data is stored

Unless otherwise stated (other sections on this page specify exact periods), personal data is stored until it must be deleted in compliance with GDPR. Which means, that we store your data until our contractual relationship is fulfilled. Beside our business relation we are subject to several different retention obligations, especially in tax law. In case of claims we also store your data for the duration of the proceedings. Where no specific legal rules apply or on basis on an inactive relationship, we delete your personal data (and of your employees) after a period of three years.

Automated decision making

You have the right not to be subject to a decision based exclusively on automated processing – including profiling – that has a negative effect on you. Where applicable and necessary, we state when automated decision-making, including profiling, takes place.

To the best of our knowledge, as of today, no automated decision-making, including profiling, is in place at panagenda.


Data subjects have the right to lodge a complaint with a supervisory authority, the right to request access to and rectification or erasure of personal data, restriction of processing or to object to processing, as well as the right to data portability.

Where processing is based on freely given consent (Article 6 (1)(a) GDPR), data subjects have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. With this notice we provide you with some general information regarding the processing of personal data on our website and in connection with our contractual relationship. Specific information about processing activities other than the ones associated with this website might be provided separately.

You have following specific rights when it comes to the processing of your personal data by us:

  • Right to be informed: when your personal data is processed by us, you have the right to know about it (see further in Art 15 GDPR)
  • Right to be correct or erase, access: you have the right to access the information and have it corrected without delay if it is inaccurate or incomplete.
  • Right to object and restrict the data usage: You can ask to have your data blocked under certain circumstances. You can also object to it, in certain circumstances, on grounds relating to your specific situation.
  • Right of portability: You have the right to receive your personal data in a standardized format in case you wish to transfer it to another controller (data portability). You can request that any of the above changes be communicated to other parties to whom your data have been disclosed.
  • Right to withdrawal consent: Where the processing is based on your consent, you have the right to revoke the given consent at any time. Please keep in mind that your withdrawal does not affect the lawfulness of the processing prior to your withdrawal.
  • Right to lodge a complaint: You have the right to complain at any time if you believe your data protection rights have been breached. For this purpose, please contact us directly. Of course, you have the right to file a complaint with the Austrian Data Protection Authority (or with another authority, in the country which is competent on your residence).How to exercise your data protection rights?

Please send us a written request to We can not accept verbal requests (via phone, chat) as we may not be able to deal with your identification. Therefore, your request should contain a detailed, accurate description of your data you want to access or corrected. In cases where we have a reasonable doubt about your person, we might ask to provide a copy of a document helping us verifying your identity (e.g. passport, please black out the information which are is not necessary thereof). We only use the information on your identification strictly for this purpose and the data will not be stored longer than needed.

Resources & Further Information


Specific questions about the storage and use of data or requests for further information on our cookie policy or privacy notice can be sent to our webmaster. If you have any questions concerning the processing of your personal data, you can also contact our Data protection officer.

Contact Details of Data Protection Officer

Michael Hafner,
Sonnenfelsgasse 13/9,
1010 Vienna, Austria,
Cell: +43 699 1899 1809,

Bug Bounty and Vulnerability Reporting

I’m a security researcher:

  • How do I report a security vulnerability on panagenda’s website?

We take the security of our users and website very seriously. If you notice a potential security vulnerability on our website, please contact us at using the method specified in our security.txt file.

  • Do I get a bounty?

After we’ve analyzed your reported security vulnerability, we will contact you regarding a potential compensation.

Thank you for helping us keeping our platform secure!

N.B.: Only security vulnerabilities reported directly and confidentially to us through the official channels (refer to security.txt) are eligible for a bounty. Disclosure to a third-party or the public will void any potential compensation.

General Terms & Conditions

For panagenda offerings

For customers in other regions
English version – PDF: panagenda General Terms and Conditions
German version – PDF: panagenda Allgemeine Lizenz- und Wartungsbestimmungen

For panagenda MarvelClient Essentials (Global)