Stefan Fried

Measuring the End-to-End Journey for Microsoft Teams Call Quality

The number of daily active users of Microsoft Teams has almost doubled in the past year. It increased from 75 million users in …

Global Outage in Microsoft 365 – with aftershocks affecting Exchange online

Last week was a total nightmare for Microsoft cloud services. With multiple system failures caused by Azure AD problems that …

Analyzing Call Quality Performance for Microsoft Teams

Amid the pandemic most companies have started supporting employees‘ home office equipment so they can communicate and …

The Truth About Your ISP and How It Impacts Your Microsoft 365 Performance

To get the best user experience out of your Microsoft 365 (M365) apps, network connectivity speed is one of the most important …

New Features in OfficeExpert 4: Unlocking Data Analytics for Microsoft 365

The latest version of OfficeExpert 4.0 is loaded with great new capabilities to help IT groups manage their Microsoft 365 …

Enhanced OfficeExpert 3.2 - New Insights for your Microsoft 365 Environment

The updated version of OfficeExpert v3.2 is focused on helping enterprise organizations understand the usage trends within their …

Finding Subject Matter Experts

A Subject Matter Expert, or SME, within any organization is a person who has specific and relevant knowledge about how that …

Leveraging Data Analytics to Optimize License Management for Microsoft 365

Software licensing has changed over the years. Now many software agreements are based on subscriptions paid monthly or yearly. …

The Urgent Need to Drive Usage Adoption for Microsoft Teams

Has COVID-19 changed the way organizations collaborate across boundaries? Remote work is becoming “the new normal” for …

Using Data-Based Decision Making To Find Talent in Office 365

Successful companies depend on highly talented employees to manage key accounts. Key Account Managers maintain the institutional …

Solving the Human Resources Struggle to Find the Right People

HR departments in large organizations with a distributed workforce often struggle to find people with the specific skillsets …

#MobileFirst? Where are you in Office 365?

Teams helps people collaborate so they can innovate, and you can stay ahead of the competition. More and more people are part of …

Team Analytics Data for All - Does This Make Sense?

Without communicating it through the Message Center, Microsoft recently rolled out an interesting add-on to the Teams landscape. …

Helping Social Adoption Specialists get the job done with ease and efficiency

If you’re a social adoption specialist, you probably want to measure the success of your MS Teams deployment, enablement and …

How lack of transparency affects your MS Teams landscape