Endpoint Performance Monitoring

Optimize Your End User Hardware Performance

Poor performance on endpoint devices has a direct impact on the end user‘s digital experience for communication and collaboration. Gain full visibility for CPU Performance, Memory Usage, Version Levels, and Background Apps running on employee computers.

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Legacy Hardware Limitations Realized​

Having the viewpoint and the telemetry data from the end-user perspective is of utmost importance when trying to analyze any digital experience issue.

Endpoint Performance Monitoring helps you track and report key performance metrics accurately — these will help you identify necessary upgrades for endpoint devices, no matter where users are working.​

 

  • Monitor every type of endpoint
  • Proactively report devices hitting performance redlines (CPU, Memory, Disc I/O)​
  • Identify necessary software and driver upgrades
  • Spotlight background processes causing issues​

Complete Visibility into Endpoint Performance

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Identify CPU & Memory Limitations​

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Proactively Identify Legacy Hardware for Upgrades​

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Utilize Device Performance Metrics During Troubleshooting​

Capture Metrics From Endpoint Devices​

True digital experience monitoring begins at each and every endpoint.

 

That is why it is so important to gather performance metrics from the source computers. Only when you link the client-side systems and devices to the performance analytics do you have a full understanding of application performance for cloud services like Microsoft 365.

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CPU & Memory Performance

Background Processes

Real-Time Performance Monitoring

BLOG

Optimize Microsoft Teams Performance by Watching These Maximum Redlines

Optimize Microsoft Teams performance by keeping Hardware and Networking Speeds Within Limits.

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Staying Under These Performance Redlines Will Improve VoIP Call Quality

Customer Stories

Case Study

Financial Services

FINANCIAL SERVICES​

See how this U.S. Fortune 100 company transformed Microsoft Teams call quality troubleshooting and reduced their analysis time from 12-hours to just 15-minutes per issue.

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What Customers Say

OfficeExpert provides client telemetry information and combines it with Microsoft CQD and Call Analytics so that all relevant details for troubleshooting are in one place. Helpdesk efforts are very much reduced now and we are using the OfficeExpert insights for a proactive infrastructure optimization.

Björn Bendix | IT Adminstrator Deutsche MTM-Gesellschaft Industrie- u. Wirtschaftsberatung mbH

Alan Woods | Infrastructure Service Manager at Pharmac
Pharmac entered the Covid lockdowns with a robust Business Continuity Plan but once all staff began working from home, we realized that staff members’ home Wi-Fi and internet connections presented a major blind spot to troubleshooting performance problems while being the most common cause of them. OfficeExpert gives us granular visibility of those factors plus a wealth of relevant information on laptop performance in a single 'pane of glass'. Our Service Desk team members are grateful for such a comprehensive and intuitive tool.

Alan Woods | Infrastructure Service Manager at Pharmac, NZ

Jicky Li | Senior Manager IT at IIC - INTERSPORT International Corporation GmbH
As using Microsoft 365 in the cloud, it is easy to put a fault on Microsoft or network whenever there is an issue occurring because it is difficult to determine where along the path from user to Microsoft service lies the source of a service delivery problem. With OfficeExpert, it enhanced our visibility so that we could see the data from a user computer all the way to the Microsoft Service, which helps us for faster troubleshooting and better understanding of the issue.

Jicky Li | Senior Manager IT at IIC - INTERSPORT International Corporation GmbH

Get More Information

Digital Workplace Experience

Blog  |  Microsoft 365

Updated White Paper: The Need for Endpoint Monitoring to Troubleshoot Microsoft Teams Call …
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Digital Workplace Experience

Blog  |  Microsoft 365

Optimize Microsoft Teams Performance by Watching These Maximum Redlines
Read More

News  |  Microsoft 365

Research Report: Common Issues with Microsoft Teams Performance
Read More
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