OfficeExpert Plans and Features to Fit Your Needs Today, and Tomorrow
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OfficeExpert TrueDEM M365
The Most Accurate User Experience & Outage Detection for Microsoft 365
Easily detect and comprehend any problems with Microsoft 365 user experiences. Quickly identify what’s going on, who’s affected, and where it’s coming from within seconds. Leverage proactive steps to alert users, prevent downtime and disruptions, as well as prevent needless productivity losses and helpdesk calls.
Includes
- User experience monitoring for Microsoft 365
- Organizational wide in-depth insights into outages & issues
- Exportable data reporting for verification and third-party support
- Configurable notification & alerting systems
- Default data retention up to 30 days
- Premium Support
Your Benefits
- Easy deployment, rapid results
- Fast detection of Microsoft 365 disturbances and outages
- Area of Responsibility identification to assign issues to the right department, expert or third party
- Minimize helpdesk calls with early detection
- Remediation & impact reporting for third-party support
- Scales with your business
Expand Your Insights
OfficeExpert TrueDEM Advanced
Full End to End, Real-Time User Experience Monitoring for Microsoft 365 & Microsoft Teams
Unlock limitless growth with advanced features and support! Gain additional digital experience insights from user, device, and network level, on top of OfficeExpert TrueDEM User Experience monitoring. Take digital operations to the next level by ensuring seamless connectivity for employees, customers, and partners with the fastest and most accurate support for Microsoft 365 and Microsoft Teams Calls.
Includes
- OfficeExpert TrueDEM M365
- Real-Time Microsoft Teams calls & meetings monitoring
- Users’ local device metrics, including OS and hardware analytics. No remoting required.
- Home Wi-Fi & ISP monitoring
- Individual & organization-wide pattern analysis
- Extended data retention up to 6 months
Your Benefits
- Full journey analytics including endpoint, network (home/office/other), ISP and Microsoft
- Live diagnosis with real-time Microsoft Teams call analytics for every call
- Durable analysis of all calls with full granular real-time details up to 30 days
- Proactive digital workplace optimization
- Full support of work-from-anywhere
OfficeExpert TrueDEM Advanced
Full End to End, Real-Time User Experience Monitoring for Microsoft 365 & Microsoft Teams
Unlock limitless growth with advanced features and support! Gain additional digital experience insights from user, device, and network level, on top of OfficeExpert TrueDEM User Experience monitoring. Take digital operations to the next level by ensuring seamless connectivity for employees, customers, and partners with the fastest and most accurate support for Microsoft 365 and Microsoft Teams Calls.
Includes
- OfficeExpert TrueDEM M365
- Real-Time Microsoft Teams calls & meetings monitoring
- Users’ local device metrics, including OS and hardware analytics. No remoting required.
- Home Wi-Fi & ISP monitoring
- Individual & organization-wide pattern analysis
- Extended data retention up to 6 months
Your Benefits
- Full journey analytics including endpoint, network (home/office/other), ISP and Microsoft
- Live diagnosis with real-time Microsoft Teams call analytics for every call
- Durable analysis of all calls with full granular real-time details up to 30 days
- Proactive digital workplace optimization
- Full support of work-from-anywhere
Includes
- Automatic capture of live telemetry for all calls made on your MTR devices
- Telemetry not available during calls elsewhere such as:
- Top running CPU processes
- Network utilization
- Detailed memory utilization
OfficeExpert TrueDEM for Microsoft Teams Rooms
Take Teamwork from Better to Best
Ensure your organization is operating at peak efficiency. Expand your monitoring to include Microsoft Teams Rooms (MTR). Prevent expensive breakdowns, utilize proactive insights, and resolve performance issues before they escalate. Ensure consistent experiences and boost productivity across your entire organization. With these measures in place, you can ensure your Microsoft Teams Rooms user experience is seamless and efficient.
OfficeExpert TrueDEM for Microsoft Teams Rooms
Take Teamwork from Better to Best
Ensure your organization is operating at peak efficiency. Expand your monitoring to include Microsoft Teams Rooms (MTR). Prevent expensive breakdowns, utilize proactive insights, and resolve performance issues before they escalate. Ensure consistent experiences and boost productivity across your entire organization. With these measures in place, you can ensure your Microsoft Teams Rooms user experience is seamless and efficient.
Includes
- Automatic capture of live telemetry for all calls made on your MTR devices
- Telemetry not available during calls elsewhere such as:
- Top running CPU processes
- Network utilization
- Detailed memory utilization
Not Sure Which Plans and Features to Pick?
Learn More About OfficeExpert Pricing
OfficeExpert’s pricing structure is based on the number of users monitored, ensuring simplicity and transparency for all customers. Contact us for more information.
Why TrueDEM is the Foundation of Innovation
The secret to a successful hybrid organization? A radical shift in monitoring true digital experiences from hybrid Microsoft 365 environments. The proof is in the performance.
What Customers Say
"Perfect tool for Microsoft Teams troubleshooting.
The must have tool for troubleshooting the Microsoft Teams issues."