panagenda helps enterprise IT teams eliminate guesswork from managing complex collaboration environments - across Microsoft 365 and HCL Notes/Domino.
Microsoft 365 with TrueDEM
Leverage actionable insights into performance, service quality, and usage across Teams, Exchange, OneDrive, SharePoint, and more. Empower IT to optimize digital collaboration, resolve issues faster, and elevate the user experience at scale.
HCL Notes/Domino
Make clients fast, self-healing, and automatically adapt to each user, master application modernization and migration, monitor performance, and stay audit-ready. From infrastructure to end-user – reduce complexity and modernize your Nomad, Notes, and Domino operations with confidence.
Not sure which product to choose? Use this wizard to quickly find the best options based on your setup and priorities.
Select a platform
Select features
View results
We guide you from problem to solution. Explore typical challenges and find the products designed to solve them.
Microsoft 365
TrueDEM helps to pinpoint root causes whether it’s a local CPU spike, ISP routing delay, or hardware conflict when time is critical.
TrueDEM goes beyond “up/down” metrics, measuring every user’s end-to-end journey and delivering a clear score for your digital workplace health.
With insights into disruptions and user experience, you can maximize the ROI of your M365 investment.
TrueDEM extends your visibility past the corporate edge, providing telemetry from the user’s actual device and home Wi-Fi all the way to the Microsoft environment.
Proactive alerts and real-time dashboards enable IT to identify and resolve issues before users even notice.
TrueDEM provides a single pane of glass, instantly showing if the issue lies with Microsoft, the ISP, or the user’s device.
Use real performance data to identify devices struggling with high CPU or memory load during critical M365 tasks.
TrueDEM tracks the entire network path to Microsoft’s global network, highlighting underperforming ISPs or inefficient routing.
Monitor live call streams and receive real-time telemetry to intervene immediately if quality degrades.
TrueDEM’s continuous measurement across the organization helps you quickly identify whether an issue is local, regional, or global.
Measure the direct impact of background processes and VPN tunnels on application performance to ensure your security stack isn’t harming user experience.
HCL Notes/Domino
Fully automated client upgrades – including fix packs and language packs with zero user interaction.
Centrally manage all client settings, including roaming and mobile setups.
Automated upgrades and centralized management for all clients, reducing manual effort and ensuring consistency.
Detailed usage insights by user, department, and geography help identify active applications and stakeholders.
Automatic categorization and identification of unused or obsolete applications for archiving or decommissioning.
Clear KPIs and recommendations for transformation planning, including migration prioritization and cost impact.
GreenLight sensors distinguish between host and Domino server issues for targeted troubleshooting.
Automated alerting, SLA deviation detection, and proactive issue resolution.
Centralized visibility into Domino ACLs and access rights across databases and users.
Detect and clean up ACL entries for databases that no longer exist or have been moved.
Detailed scanning and resolution for ACLs, groups, and user access paths.
SecurityInsider supports GDPR and audit readiness through access tracking and change logs.
Here’s what our customers say after bringing transparency to their collaboration environments.
Our thanks go out to panagenda for their support. We got a great solution (roaming, ID vault and installation packages) that allows us to switch back and forth between CSS Desktop and Workplace comfortably. There is no need for a migration.
Marcel Scholl
Software Engineer
CSS Kranken-Versicherung AG
TrueDEM provides client telemetry information and combines it with Microsoft CQD and Call Analytics so that all relevant details for troubleshooting are in one place. Helpdesk efforts are very much reduced now and we are using the TrueDEM insights for a proactive infrastructure optimization.
Björn Bendix
IT Adminstrator
Deutsche MTM-Gesellschaft Industrie- u. Wirtschaftsberatung mbH
Without MarvelClient, a decent Notes client upgrade would be almost impossible. We would probably need 12 months or even longer to upgrade all Notes clients properly.
Dr. Dirk Kirchhoff
Team Lead HCL Notes/Domin
Nolte Küchen GmbH & Co. KG
panagenda quickly recognizes inefficient practices and offers high quality solutions. We were able to increase performance significantly while considerably reducing administrative burdens.
Raoul Morik
IT Administrator
Julius Blum GmbH
MarvelClient enabled us to automate migration to the cloud. As such, there was little effort required from our users and IT staff in order to install and configure the Notes client and desktop management.
Daniel Ramelet
Team Head eCollaboration
Sika Switzerland
Our experiences with panagenda’s employees and solutions are outstanding. I can definitely recommend panagenda as they have helped us advance our solutions and infrastructure to be ready for the future.
Michael Kobrowski
Technical Services Integrator
SMC Corporation of America
Four real customer stories. Real environments. Real results.
We help enterprise IT teams make collaboration work better – by turning complexity into clarity and insights into action.
Founded in Vienna in 2007, panagenda supports organizations across Microsoft 365, Teams, HCL Notes, and Domino with software, analytics, and consulting expertise built for complex enterprise environments.