Upcoming Events



Webinar: We Love Microsoft Teams, But We Hate Call Quality Troubleshooting

13:00 - 13:45 (EDT) | online

06 May
13:00 - 13:45

Register and attend for a chance to win a free Xbox One!

IT administration and support has shifted their focus over the past few years – USER experience is now CRUCIAL.

Enterprise organizations are looking for ways to improve usage and adoption for technologies at the heart of digital adoption, especially Microsoft Teams for calls and meetings. This has prompted IT support groups to find better methods to track and identify quality issues, especially for users working remotely.

Traditional network monitoring tools are optimized for data centers and centralized office locations where employees would access SaaS cloud applications from the corporate infrastructure. These tools no longer work in today's enterprise landscape with many users working from home. Instead, enterprises need a holistic monitoring tool that provides end-to-end visibility into the employee experience, regardless of where they are working.

In this webinar, you will receive an introduction to OfficeExpert Endpoint Performance Monitoring (EPM). This new module provides data analytics for Microsoft 365 performance and availability from the end-user perspective. If you want to know the truth about your Teams call quality experience, then please join us to see how actionable insights can speed troubleshooting and help remediate issues before they become escalations from an executive.

During the webinar demonstration you will explore topics that include:

  • Proactive monitoring for home office network performance
  • Identify slow ISP’s causing poor call quality for remote users
  • Detailed analytics for end-point computers (CPU, memory usage, patch levels, etc.)
  • Fast troubleshooting for call quality issue resolution
Don’t miss the opportunity to take advantage of this timely information.

Schedule appointment with attendees: Ben Menesi

Webinar: We Love Microsoft Teams, But We Hate Call Quality Troubleshooting



Webinar: Unboxing HCL Notes/Domino v12

10:00 - 11:00 (EDT) | online

10 June
10:00 - 11:00

Few things in life are as exciting as getting a new piece of technology to play with, wouldn't you agree? Taking it apart, inspecting the pieces, learning how it all works... and hopefully putting it back together again!

Our favorite new toy is HCL Notes v12, and we'll be putting it through its paces - so you don't have to. Come and join the fun in this interactive session with seasoned experts.

Look over their shoulders and share your own knowledge and experiences live as we put this brand-new release under the microscope:
  • What's new?
    First hands-on experience: See all the new features in action.
  • Does it work in the real world?
    Check all your boxes: How are performance and stability of Notes v12? What are known issues? How does it react to real, practical use cases?
  • Should you upgrade?
    What you need to consider as you approach upgrading to v12
  • The beta phase: An insider's look
    How did it go? What changed throughout the beta? What didn't? How was feedback received and applied?
Be ahead of the curve and join HCL Ambassadors Chris Adler & Marc Thomas in this open-mic style meeting taking place directly after the release.

Please note, as this session will be held as a meeting, names will not be obfuscated. You will be muted upon entry but can request to speak throughout the session.

Schedule appointment with attendees: Christoph Adler

Webinar: Unboxing HCL Notes/Domino v12



Webinar: Unboxing HCL Notes/Domino V12 (Deutsch)

10:00 - 11:00 (MESZ) | online

10 June
10:00 - 11:00

Ein neues Stück Technologie in die Hände zu bekommen ist so spannend wie wenig anderes im Leben, finden Sie nicht auch? Etwas in seine Einzelteile zerlegen, von allen Seiten betrachten, verstehen wie es funktioniert... und hoffentlich auch wieder erfolgreich zusammensetzen!

Unser neuestes Lieblingsspielzeug ist HCL Notes V12. Wir heben es für Sie auf die Testbank und prüfen es auf Herz und Nieren. Machen Sie mit in diesem interaktiven Webinar mit unseren erfahrenen Experten.

Schauen Sie über deren Schultern und teilen Sie auch Ihre eigenen Erfahrungen, während wir diese Release unter die Lupe nehmen:
  • Was gibt es Neues?
    Erste Eindrücke and alle neuen Features im Einsatz.
  • Funktioniert das auch in der Praxis?
    Durch die Checkliste: Wie sind Performance und Stabilität von Notes V12? Welche Probleme gibt es? Wie verhält es sich in realistischen und alltäglichen Einsatzszenarien?
  • Upgraden: Ob, und wann?
    Was müssen sie im Bezug auf Upgrades beachten?
  • Ein Insider-Rückblick auf die Betaphase
    Wie lief sie ab? Was hat sich geändert, und was nicht? Wie wurde mit Feedback umgegangen?
Bleiben Sie einen Schritt voraus und nehmen Sie an diesem Webinar von HCL Ambassadoren Chris Adler und Marc Thomas teil. Live und direkt nach der Release.

Bitte beachten Sie, dass diese Veranstaltung als ein Meeting stattfindet, daher sind die Namen der Teilnehmer für alle ersichtlich. Sie werden anfangs automatisch auf Stumm geschaltet, können aber jederzeit um Sprechrecht bitten.

Schedule appointment with attendees: Marc Thomas

Webinar: Unboxing HCL Notes/Domino V12 (Deutsch)

Client Projects and References

  • "panagenda quickly recognizes inefficient practices and offers high quality solutions. We were able to increase performance significantly while considerably reducing administrative burdens."

    Raoul Morik
    Raoul Morik IT Administrator at Julius Blum GmbH
  • "MarvelClient enabled us to automate migration to the cloud. As such, there was little effort required from our users and IT staff in order to install and configure the Notes client and desktop management."

    Daniel Ramelet
    Daniel Ramelet Team Head eCollaboration at Sika Switzerland
  • "Our experiences with panagenda’s employees and solutions are outstanding. I can definitely recommend panagenda as they have helped us advance our solutions and infrastructure to be ready for the future."

    Michael Kobrowski
    Michael Kobrowski Technical Services Integrator bei SMC Corporation of America

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